At New World, we welcome your comments and feedback. Check our FAQs to find an answer to your query or submit the contact form. The quickest and most convenient way of getting in touch with New World customer service is to use the form below.
What is your enquiry about?
Clubcard
What is New World Clubcard?
Clubcard is the loyalty programme for New World customers that helps you make the most of your shopping at New World.
As a Clubcard member, you can choose to earn either New World Dollars or Airpoints™. As well as earning your choice of rewards, you’ll also have access to special discounts with Club Deals and automatic entry into exclusive Clubcard competitions.
How do I join Clubcard?
Visit clubcard.co.nz to join online or call the Clubcard Helpline on 0800 80 70 70.
Where can I find information about Clubcard?
Visit our FAQ’s page here to learn all about Clubcard, saving with Club Deals, earning rewards, updating your details and trouble-shooting.
How can I find out about New World Dollars?
Click here to find out how to earn and spend New World Dollars, check your balance, check your Clubcard is linked to your online shopping account and set or reset your PN.
Who can I contact about Clubcard
You can contact the Clubcard Helpline on 0800 80 70 70 or use this online form.
