Terms and conditions

Subject to timeslot availability. Same day delivery and click collect are available at participating New World stores only. See newworld.co.nz for T&Cs.

Click & Collect and Delivery Timeslots

We will offer Click & Collect and Delivery services between set hours, and these services will be allocated by scheduled timeslots that can be booked through the New World online shopping service.

There may be a limit to the number of orders that can be delivered or picked-up during each available timeslot. You can reserve a Click & Collect Timeslot or Delivery Timeslot for up to 30 minutes while you select your Groceries. After that time, we cannot guarantee that the Click & Collect Timeslot or Delivery Timeslot you reserved will still be available and you may be prompted by New World to select another timeslot.

We will do what we reasonably can to deliver or make your order available for pick-up within the timeslot selected by you. If it is not possible for us to deliver or make your order available for pickup within the timeslot you have selected we will try to contact you using the contact information you provided to us during registration. We reserve the right to amend timeslot schedules, including Click & Collect and Delivery times, at our sole discretion.

Stores offering same day Click & Collect and Delivery:

Albany
Aokautere
Birkenhead
Botany
Broadway
Brookfield
Browns Bay
Cambridge
Churton park
Dannevirke
Devonport
Eastridge
Gate Pa
Glenview
Hastings
Havelock North
Hillcrest
Hobsonville
Howick
Inglewood
Island Bay
Kaikohe
Kawerau
Kerikeri
Khandallah
Kumeu
Long Bay
Mangawhai   
Marton
Matamata
Metro Shore City
Metro Willis Street
Milford
Miramar
Morrinsville
Mt Maunganui
Mt Roskill
New Lynn
Newlands
Newtown
Ngaruawahia
Onekawa
Onerahi
Opotiki
Orewa
Ormiston 
Otaki
Papakura
Papatoetoe
Pioneer
Porirua
Pukekohe 
Regent
Rototuna
Southmall
Stokes Valley
Stonefields
Tauramanui
Te Kauwhata
Te Kuiti
Te Puke
Te Rapa
The Sands
Tokoroa
Turangi
Victoria Park
Waihi
Wairoa
Waiuku
Warkworth
Wellington City
Westend
Whakatane
Whangamata
Whangaparoa
Whitianga

Stores offering same day Click & Collect Only:

Alexandra
Ashburton
Balclutha
Bishopdale
Blenheim
Carterton
Centre City
Cromwell
Durham Street
Elles Road
Fendalton
Ferry Road
Fielding
Foxton
Gardens
Greenmeadows
Greymouth
Halswell
Hutt city
Ilam
Kaiapoi
Kaikoura
Karori
Levin
Masterton
Merrilands
Metro Queens St
Mosgiel
Motueka
Nelson City
New Plymouth
Newmarket 
Northwood
Oamaru
Pahiatua
Paremata
Prestons
Queenstown
Rangiora
Ravenswood
Silverstream
St Martins
Stratford
Taihape
Tawa
Temuka
Thorndon
Three Parks
Timaru
Waikanae
Waipukurau
Waitaki
Waitara
Wanaka
Westport
Whanganui
Whitby
Wigram
Windsor
Winton