New World Hot Chicken guarantee

Hot rotisserie chickens available in store 10am-8pm daily. 

New World North Island is pleased to provide our hot chicken guarantee to customers but in the event a standard hot chicken is not available, and you are requesting a voucher, please continue to treat all New World team members with respect. Rude, disorderly and/or aggressive behaviour will not be tolerated. 

Terms and conditions - North Island only

Foodstuffs North Island Limited and each New World store in the North Island of New Zealand (New World) guarantee that from 12 July 2021 until otherwise notified by New World, there will be a Standard Hot Cooked Chicken available to purchase instore at all New World stores in the North Island between the hours of 10am and 8pm every day. 

This promotion is valid instore only and is not available through New World’s online shop or through the mobile application. Not available at New World South Island stores.

A “Standard Hot Cooked Chicken” means one whole pre-cooked hot chicken of either a medium or large size. It does not include free range chicken, shredded chicken, uncooked chicken or any other chicken products. 

If New World cannot deliver on this commitment, New World will give the customer 1 x voucher which entitles the customer to 1 x free Standard Hot Cooked Chicken to be used on another day at the specified New World store written on the voucher.

To be eligible to receive this voucher you must approach a New World staff member instore on the same day that you are unable to purchase a Standard Hot Cooked Chicken because there were none in stock. You cannot apply for the voucher retrospectively. 1x voucher per customer. To avoid doubt, even if you intended to purchase more than 1 Standard Hot Cooked Chicken you will only be eligible to receive 1 voucher in accordance with these terms and conditions. 

Customers must redeem the voucher instore. Vouchers are not redeemable for cash. Terms and conditions of the voucher, including expiry dates, may apply. 
New World reserves the right not to provide a voucher if a customer has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these terms and conditions or conditions of entry of the store. 

New World reserves the right to amend these Terms and Conditions at any time. 

Version date: November 2023