From time to time we receive reports that New World customers are being targeted by online scams in the form of display ads, pop-up ads and emails.

Scam Alert - 13 November 2018

We are aware of a recent scam being sent via email to customers telling them they're the recipient of a gift as a thank you for their loyalty.

Customers are asked to choose their gift and credit card details are requested to pay for postage of the gift. 

The gift will arrive in the mail on a monthly basis and credit cards are charged 80-90 Euros each time. 

Although we do reward our customers with gifts and offers from time to time, we will never request credit card details or charge for delivery of a promotional item. 

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure if you're a legitimate recipient of a promotion, please contact us.


Scam Alert - 21 September 2018

We are aware of a recent scam being sent via email to customers telling them they're the recipient of a gift card as a result of errors in mailers and asking customers to confirm their personal details in order to have it delivered.

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure if you're a legitimate winner of a promotion, please contact us.

All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 22 August 2018

We are aware of a recent scam being sent via text to customers telling them they're the winner of a $500 gift card and a link to claim a voucher.

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links, or forward the text on and instead delete it. We will never text you to advise you are a winner.

All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 18 July 2018

We are aware of a recent scam being sent via text to customers asking them to fill out a survey to win prizes.

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links, or forward the text on and instead delete it.

All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 18 April 2018

We are aware of a recent scam being sent via text to customers indicating that they have won a $500 New World giftcard as part of a New World Lottery.

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links, or forward the text on and instead delete it.

All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 28 March 2018

We are aware of a recent scam being sent via email to customers indicating that their Flybuys points have been converted to a New World giftcard.

This is not a New World Promotion, and has not been sent from New World or Flybuys. We recommend that you do not click on any links, or forward the email on and instead delete it.

Your Flybuys points will never be converted without you initiating this process first. All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 05 March 2018

We are aware of a recent scam being sent via text message to customers indicating that they have won a $500 New World giftcard as part of a Customer of the Month program, with a link to claim..

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links, or forward the text on and instead delete it.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 28 December 2017

We are aware of a recent scam being emailed to customers indicating that you are in to win a share of $100 New World Gift Vouchers.

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links, or forward the email on and instead delete it.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 13 December 2017

We are aware of a recent scam being emailed to customers indicating that you have won a $2000 Gift card but have had some suspicious activity on your account, and you need to log in and verify your IP address.

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links, or forward the email on and instead delete it.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 05 December 2017

There is a scam targeting customers via text message saying you have won a New World voucher. This is not a New World Promotion and we recommend that you do not engage with the advertisement.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of the scam:


Scam Alert - 07 November 2017

There is a scam targeting customers on Instagram via sponsored advertising asking you to find out if you are a $500 voucher winner. This is not a New World Promotion and we recommend that you do not engage with the advertisement.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of the scam:


Scam Alert - 25 September 2017

We are aware of a recent scam being emailed to customers indicating that you received a lottery code to win a share of prizes from New World.

This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links, or forward the email on and instead delete it.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:

Scam Alert - 31 August 2017

We are aware of a recent scam being emailed to customers indicating that you have won a $2000 New World Voucher.

These emails are not from New World and we strongly advise that you do not click or engage with these.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:

Scam Alert - 10 August 2017

We are aware of a recent scam being emailed to customers indicating that you have won a $2000 New World Voucher.

These emails are not from New World and we strongly advise that you do not click or engage with these.

If we are running a competition or promotion it will always be on our official Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam:


Scam Alert - 16 June 2017

We are aware of a recent scam being sent to customers about having found your wallet, and then asking you to click a link to activate your voucher.

These are not from New World and we strongly advise that you do not click or engage with these.

If we are running a competition or promotion it will always be on our Facebook page or here on our website, so make sure you check these pages first.

Below is an example of this scam.


Some of the pop-up ads and emails will ask for your credit card or personal information to be able to claim a prize. 

These are not from New World and we strongly advise that you do not click on or engage with these.


Scam Alert - 08 June 2017

We've been alerted to a recent scam being emailed to customers claiming to be from New World. The email advsies that there has been some suspicious activity on your account and asks you to enter a verification code. There is a example of this email below.

These are not from New World and we strongly advise that you do not click on or engage with these.

We will only send email to you when you opt-in, and from the following addresses:

  • New World Let's Talk feedback 
  • New World
  • New World Clubcard 
  • or on the New World Facebook page


Scam Alert - 09 May 2017

We've been alerted to a Facebook page claiming to be New World.

Please note that this is in no way associated with New World.

You can easily determine if you're viewing a Facebook scam by checking the following things:

  • The page is not verified with a blue tick
  • The page has been recently created (within the month)
  • The page's competition provides a link to a site other than www.newworld.co.nz and asks viewers to complete a survey or supply personal details such as phone number, address or bank details.
  • Comments on the Facebook page are questioning it's authenticity
  • The page has a low number of followers.

Below is an example of the recent scam circulated by a fake Facebook page:

 


Scam Alert - 12 April 2017

We are aware of a recent scam being sent to customers about New World giving away a $2000 voucher.

These are not from New World and we strongly advise that you do not click or engage with these.

If we are running a competition it will always be on our Facebook page or here on our website, so make sure you check these pages first.

Below are 2 examples of this scam.


Some of the pop-up ads and emails will ask for your credit card or personal information to be able to claim a prize. 

These are not from New World and we strongly advise that you do not click on or engage with these.

We will only send email to you when you opt-in, and from the following addresses:

  • New World Let's Talk feedback 
  • New World
  • New World Clubcard 
  • or on the New World Facebook page

New World does not use pop-up banners and we would not ask you for your personal banking details. This is a common sign of a scam. Here are some tips to avoid email or internet scams:

  • Be aware of who is asking for your personal information and what you are signing up for.
  • Only give your email address to people and organisations you know and trust.
  • Look out for tick boxes, or links to a privacy policy so you can avoid your information being sold to other marketing organisations. 

New World takes your privacy very seriously and we assure our customers that their data has been and remains secure. If you think that you are being targeted by a scammer contact us.

Here are some of examples of recent scams:

 

Emails or ads from: 

  • 123 Greetings 
  • kiwi-offers.com